Chat and Messaging
Message your instructor. Message the front desk. No more phone tag.
WingWrangler’s built-in chat keeps every conversation — debriefs, schedule changes, maintenance squawks — in one place. You don’t need a separate app. You don’t need to dig through your texts.
Chat Overview
Section titled “Chat Overview”Message Flow
Section titled “Message Flow”You send a message. It’s delivered instantly. The recipient gets a notification whether they’re in the app or not.
Conversation Types
Section titled “Conversation Types”Two ways to talk: direct messages and group conversations.
| Type | When You’d Use It |
|---|---|
| Direct | ”Hey, your student’s solo endorsement expires Friday.” |
| Group | Coordinate a ground school class. Brief dispatch on a cross-country. Run a maintenance thread for N456AB. |
Instructor-Student Chat
Section titled “Instructor-Student Chat”Your assigned students show up front and center — no scrolling through the whole roster. If you’re a student, your instructor is one tap away. Need to cancel tomorrow’s 0700 lesson? Send a message tonight instead of hoping they pick up the phone at 0500.
Notifications
Section titled “Notifications”You won’t miss a message. WingWrangler notifies you through three channels depending on where you are.
| Channel | How It Works |
|---|---|
| In-app | Badge count updates whenever you’re logged in. |
| Catches you when you’re away from the app. | |
| Push | Real-time alerts on your phone or tablet. |
Message Features
Section titled “Message Features”| Feature | What It Does |
|---|---|
| Formatting | Bold a tail number. Add a checklist. Structure your debrief notes. |
| Links | Drop in a link to a weather briefing, a ForeFlight plan, or a shared document. |
| Mentions | Tag someone by name. They’ll get a notification even if the conversation is muted. |
| History | Search past messages. Find that squawk description from last Tuesday. |
Managing Conversations
Section titled “Managing Conversations”Conversations pile up. Pin the ones you need daily. Archive the rest.
| Action | What Happens |
|---|---|
| Pin | Stays at the top of your list. Pin your primary instructor chat or the dispatch group. |
| Archive | Moves out of your main view. The ground school thread from last semester doesn’t need to be front and center. |
| Leave | Removes you from a group conversation entirely. |
Privacy
Section titled “Privacy”| Detail | What You Should Know |
|---|---|
| Storage | All messages are stored in the system. |
| Admin access | Org admins may review conversations. |
| Deletion | Deleting a message may not fully remove it from records. |
Quick Reference
Section titled “Quick Reference”| What You Want to Do | How to Get There |
|---|---|
| Message someone directly | Chat > New > Select a person |
| Start a group conversation | Chat > New Group |
| Mute a noisy thread | Open conversation > Mute |
| Find an old message | Chat > Search |
| Change notification settings | Settings > Notifications |