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Maintenance

A student reports the left brake feels soft. Here’s what happens next.

That observation becomes a squawk. The squawk triggers a work order. The work order gets assigned, tracked, and closed. Parts are logged. Costs are captured. The aircraft returns to service with a full paper trail. WingWrangler handles every step.

Every maintenance task follows the same path. Open it, work it, close it.

Work starts

Work done

Not needed

Open

InProgress

Completed

Cancelled

StatusMeaning
OpenSquawk filed or inspection due. Waiting on a wrench.
In ProgressMechanic’s on it. Parts are being pulled.
CompletedSigned off. Aircraft returned to service.
CancelledDuplicate entry, or the issue couldn’t be reproduced.

Not every squawk grounds an airplane. But some do. WingWrangler sorts them so you handle the right thing first.

Immediate

Prompt

Routine

Can wait

Priority

Critical

High

Medium

Low

Ground if needed

Priority queue

Normal queue

Future queue

PriorityUrgencyExample
CriticalAircraft grounded until resolvedCracked engine mount, stuck elevator trim, fuel leak
HighNeeds attention before next flightLanding light out at night, sticky mag switch, soft brake
MediumSchedule it soon100-hour inspection coming due, oil analysis trending
LowNext convenient downtimeSeat rail stiff, faded placards, cosmetic paint chip

A pilot writes up a squawk after a flight. Maybe the #2 COM is intermittent. Maybe there’s a shimmy on rollout. Here’s how it flows from report to resolution.

MechanicSystemPilotMechanicSystemPilotalt[Needs workorder][Quick fix]Create squawkNotificationReview squawkConvert to work orderComplete workClose squawkResolve directlyClose squawk

Your mechanic reviews the squawk and decides: does this need a full work order, or is it a quick fix? A burned-out panel light might get resolved on the spot. A rough-running engine on the #3 cylinder gets a work order, parts tracking, and a logbook entry.

You can assign a work order to a specific A&P, or drop it in the general queue and let someone claim it.

Yes

No

Work Order

Assigned?

Mechanic's queue

General queue

Any mechanic claims

AssignmentBehavior
AssignedGoes straight to that mechanic’s queue. They get notified.
UnassignedVisible to all mechanics. First one to claim it owns it.

If you’ve got a mechanic who specializes in avionics, assign radio squawks directly. For routine stuff — oil changes, tire swaps — the general queue works fine.

Every part pulled off the shelf gets logged against the work order. Every hour of labor, too. You’ll know exactly what N12345’s annual cost you, down to the last cotter pin.

Work Order

Parts Used

Labor Time

Cost Tracking

Reports

Aircraft Value

TrackedPurpose
PartsKnow what you’re burning through. Reorder before you’re out.
LaborSee where hours go. Spot inefficiencies.
Total costDecide whether to overhaul or replace. Plan your fleet budget.

100-hour inspections. Annuals. Oil changes every 50 hours or 4 months, whichever comes first. WingWrangler tracks all of it and warns you before anything goes overdue.

Item

Track by

Calendar time

Flight hours

Both

Due date calculated

Warning displayed

Notification sent

Schedule TypeExample
CalendarAnnual inspection — 12 calendar months, no exceptions
Hours100-hour inspection for aircraft used in flight training
BothOil change every 50 hours or 4 months, whichever hits first

You set the intervals. WingWrangler calculates the due dates based on your Hobbs and tach readings. When an item’s approaching, you’ll see it on the dashboard and get a notification. No spreadsheet required.

ADs aren’t suggestions. Track compliance for every applicable AD — one-time and recurring — right alongside your other maintenance items.

Yes

No

AD Tracking

Enter AD

Record compliance

Recurring?

Set interval

Done

Monitor

Enter the AD number, record when you complied, and flag whether it’s recurring. For recurring ADs, set the interval — hours or calendar — and WingWrangler monitors it just like any other scheduled item.

When N7892K is going in for its 100-hour, you don’t want students booking it at 2pm. Create a maintenance block on the schedule. The aircraft shows as unavailable during that window. No conflicts. No phone calls.

MorningAvailable8am - 12pmMaintenance100 Hour12pm - 4pmEveningAvailable4pm - 6pmAircraft Schedule

Block the time before you pull the cowling. If work runs long, extend the block. Dispatchers and students see the block in real time — they’ll book around it.

You can’t manage what you don’t measure. Pull reports on work order status, fleet-wide costs, and recurring squawk patterns.

Status

Aggregate

Patterns

Maintenance Reports

Work Orders

Costs

Reliability

Completed/Pending/Overdue

By aircraft/period

Recurring issues

ReportShows
Work ordersOpen, completed, and overdue — filtered by aircraft, mechanic, or date range
CostsWhat you’re spending per tail number, per month, per fleet
ReliabilityWhich aircraft keep coming back for the same squawk. Spot the lemon.

If N5432A has had three alternator squawks in six months, the reliability report surfaces that. You’ll see the pattern before it becomes an MEL item — or worse, a Part 91.7 problem on the ramp.

TaskPath
Create work orderMaintenance → New Work Order
View squawksMaintenance → Squawks
Schedule maintenanceAircraft → Scheduled Items
Block calendarSchedule → Maintenance Block
View historyAircraft → Maintenance History